A locked device is not a secure device.
Locked laptops and Chromebooks can often be unlocked or accessed outside the United States using methods, tools, or jurisdictions that differ from domestic controls. Sending locked devices to uncertified recyclers, brokers, or offshore processors creates real data risk with no verifiable safeguard.
Digital ITAD does not treat lock status as a security control. Lock status is a condition that must be evaluated.
- If a device can be unlocked and wiped— The device is wiped using approved methods and recorded as a verified wipe.
- If a device cannot be unlocked and wiped — The device is physically destroyed and documented as such.
- No third option exists — Devices do not leave the process based on assumption, resale intent, or third-party assurances.
This policy removes subjective judgment and prevents data exposure from being deferred or transferred.